Please read these Terms and Conditions (“Terms”) carefully before using the FreshDrys Laundry Services website and services operated by FreshDrys Laundry Services (“us”, “we”, or “our”).
By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the website or use our services.
Service Agreement
1. Services Provided – FreshDrys Laundry Services offers laundry pickup, washing, drying, folding, and delivery services to registered customers.
2. Account Registration – To access our services, you must create an account on our website. You agree to provide accurate and up-to-date information during the registration process.
3. Ordering and Scheduling – You may place laundry orders and schedule pickups through our website. We reserve the right to modify pickup and delivery times based on availability and location.
Payment
1. Pricing – Our service pricing is listed on our website. Prices may vary based on location, special requests, and additional services.
2. Payment Methods – We accept payment through Online and Offline. By placing an order, you agree to pay the specified amount for the services requested.
Cancellations and Refunds
1. Cancellation Policy – You may cancel or reschedule a pickup before [cancellation window period]. Cancellations made outside this window may be subject to a cancellation fee.
2. Refunds – Refunds are processed according to our Refund Policy. Refund eligibility may vary based on the circumstances of the cancellation.
Limitation of Liability
1. We are not responsible for any damage, loss, or theft of personal items left in laundry bags or during the laundry process.
2. While we take utmost care, we are not liable for any damage to clothing or fabrics that may occur during the laundry process.
Intellectual Property
1. All content on our website, including text, images, logos, and graphics, is protected by intellectual property laws. You may not use, modify, or reproduce any content without our explicit consent.
Termination
We reserve the right to terminate or suspend your account and access to our services at our discretion, without prior notice or liability, for any reason, including breach of these Terms.
Governing Law
These Terms shall be governed and construed in accordance with the laws of [West Bengal/India], without regard to its conflict of law provisions.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version will be posted on our website. By continuing to access or use our services after any revisions become effective, you agree to be bound by the updated Terms.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@freshdrysl.com.
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.